The Future of Help Files?
Is Adobe’s knowhow the way of the future for help files in programs. It’s a Flash plugin for Creative Suite 3 which gives community/user-generated contextual advice (tool tips, shortcuts, tutorials) within each of the programs in the suite (like Photoshop). It’s a very intriguing idea and one I’ll try out just to see if it too intrusive or annoying.

I’m more impressed by Satisfaction – crowdsourcing customer support/service…
I’ve setup a Satisfaction listing for ‘Islam’!
http://getsatisfaction.com/islam